A few days ago, the 99 hotel chain successfully passed the ISO9001:2015 quality management system certification, which marked the 99 hotel chain in line with international standards in the hotel franchise management and service system.
The IS09001 standard system is an international standard for quality management and quality assurance issued by the International Organization for Standardization to meet the needs of international trade and quality management. It is based on summing up the experiences of countries in the world, especially developed countries, and it is very practical and instructive. Since its introduction, the system has been accepted and recognized by all walks of life providing products and services. It adopts IS09001 standard for hotel quality management, and has passed IS09000 certification and obtained third-party registration certification, which has become one of the important means for hotel companies to improve service quality.
In the current market, competition is becoming increasingly fierce, operating costs and labor costs are rising, and profit margins are constantly shrinking. In the background, many hotel companies are taking measures to strengthen hotel quality management in order to control costs and improve customer satisfaction. Among them, 99 hotel chain has introduced ISO9001 quality management system certification, in order to achieve good results.
After half a year, from the declaration, submission of materials, review, certification, to publicity and filing, after a series of strict audits, the 99 hotel chain successfully met the requirements of ISO9001, becoming an early domestic One of the chain hotel groups certified by the quality management system. Especially in the field of affordable hotels, there are only a handful of certifiers through this system, and it can be seen that the 99 hotel chain has formed a relatively unique self-competitiveness.
Quality Management System Certification is the authoritative certification of many companies that focus on sustainable development. The international standardization of quality management system certification enables enterprises to truly meet the requirements of legalization and scientification, greatly improve work efficiency and product qualification rate, and rapidly improve the economic and social benefits of enterprises, thus shaping the good brand image of enterprises. Continued expansion of market occupancy plays a pivotal role.
With the continuous development of the hotel industry, hotel groups will also face new challenges, and hotel franchise management and services have a long way to go. The passing of ISO9001:2015 quality management system certification is a new starting point for the 99 hotel chain to promote franchise management services. The 99 hotel chain will actively fulfill the responsibility of improving the operating capacity of affordable hotels, and internalize the quality management system into the operation and management of enterprises. aspect.
For the 99 hotel chain, the company has won the ISO9001:2015 quality management system international certification, CEO Zhao Li said that the implementation of the ISO9000 quality management system will be epoch-making for the promotion of hotel management. This shows that the 99 hotel chain is officially in line with international standards in terms of quality management awareness, quality management efficiency, and franchise service system. The 99 hotel chain will take this as a new starting point and continue to move forward. The application of ISO9001 quality management system to hotel management is of great significance for improving the competitiveness of enterprises and even taking the lead in the hotel industry.
At present, the development of China’s hotel groups is facing many competition challenges. Customers have higher and higher requirements for hotel software and hardware service quality, and whether hotels can provide customer satisfaction services is the key to their business success. Combined with different affordable accommodation scenarios, the 99 hotel chain has continued to iteratively upgrade its products through independent research and development while enriching its own brand matrix. After entering the market, it has been unanimously recognized by consumers and investors. Especially in the Qinghai Hotel, which was launched in the second half of last year, the occupancy rate and average house price have both improved after the opening. Shortly after the launch of the Green Season, there were also peers who quickly upgraded their products, and the imitation of the green season was unusually obvious. In this regard, Tian Jia, senior director of 99 hotel chain marketing, said that the design that was not copied is not a good design, very happy, because the emergence of the green season, the industry has a little bit different.
Since the ISO9001 international quality management standard was officially promulgated in 1987, it has experienced an evolution from the manufacturing industry to the service industry. As an important branch of the service industry, the hotel industry faces the challenges brought by the increasingly fierce competition. On the other hand, it has begun to focus on the ISO standard in order to standardize and improve the quality management of hotels. Looking back at those who have successfully implemented the ISO9001 quality management system for hotel companies, the positive significance of quality management to the company is self-evident.
Introducing the ISO9001 quality management system, hotel management is more refined, using systems and procedures to open source and reduce costs, control risks, and reduce costs. At the same time, under the guidance of the existing system, hotel services continue to improve, improve customer satisfaction and investor satisfaction, and achieve revenue growth.
With the increase in the frequency of national travel, new hotel brands are springing up. In the increasingly fierce market competition, customers can choose more and more, and the demand for hotel service quality is more and more demanding. high. The 99 hotel chain has been immersed in the field of affordable hotels for 12 years, and for a long time to come, it will continue to adhere to this vast market segment. In the face of a changing market, continuous learning and continuous improvement are crucial to the quality of the hotel. Therefore, the 99 hotel chain will introduce the ISO9001 standard system into modern hotel management, which will promote the continuous improvement of its quality management and franchise management. In order to continue to maintain the advantages of the headline brand of the hotel industry, bring more dividends to hotel investors. (*This article has been markedSource and source, copyright belongs to the original author, if there is any infringement, please contact us)
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