Adhere to the “quality” initial focus, home enterprises can meet the increasing expectations of consumption

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2017 In the year of the home furnishing industry, there are growth and difficulties. We are used to observing the rise and fall of the industry from the perspective of industry, but we forget that consumers who have the most say in products should be consumers. This article is to try to solve some problems that need to be paid attention to in the development of enterprises from the perspective of consumers.

The home industry in 2017 has a lot of worries, and for consumers, the most worrying thing is the quality of the product. The Beijing News reporter found that in the product testing results of the home furnishing industry in 2017, there were large brands of products that were unqualified, and those with a low pass rate, some emerging household items were exposed to quality problems. Inventory of these problems, looking forward to 2018 quality problems, to give consumers a better consumer environment.

Big names are not completely reliable

& ldquo; Brands are often an important reference for consumers to choose furniture and building materials. However, the big brands can’t guarantee that the quality is completely ok. In 2017, in the sampling results of various products, “the big brands also have the “black list” moment. Regrettably, when there are problems with these big brand products, there is no first time to acknowledge, explain the problem, and no solution is announced, so that consumers “cold.” Although this time, “on the list, I hope that they will bid farewell to the black list in 2018.


The case of child death caused by the dumping of the chest of drawers again. After June 28, 2016, on November 21, 2017, IKEA was again in North America. Announced the recall of 17.3 million drawers. However, the Chinese region did not announce the recall decision for the same product. In response, the General Administration of Quality Supervision, Inspection and Quarantine deployed the Defective Product Management Center to interview IKEA (China) Investment Co., Ltd., requesting it to seriously fulfill the main responsibility of the recall.

On December 1, 2017, Zhu Changlai, president of IKEA Retail China, publicly responded that “the tilt of the Malm series drawers is not a quality issue. The recall is not reiterated in China, affected consumers. Sustainable seeking for wall fittings, wall mounting and full refunds, and the product has not been discontinued.

On the morning of January 11, the Tianjin Consumers Association released the results of the comparative test of Class A anti-theft security doors. The results showed that the overall quality was worrying. Ten of the 16 samples did not meet the relevant standards, and the brands with high market share, such as Rishang, Buyang, Panpan, and Maxim, were permanently marked, material thickness, Items such as the damage test of the lock parts do not meet the relevant standards. In the test of penetrating the door leaf at 615 cm2, according to the regulations, the anti-destruction time should be > 30 minutes. The nominal brand is only 9 minutes and 18 seconds for the opening test of the anti-theft door.

In November 2017, the 2017 China Anti-Theft Security Door Product Quality and Service Monitoring Report released by the China Quality Miles Promotion Association showed that 7 of the 12 online security door samples did not meet the relevant standards. It involves 7 brands including Tinggu, Panpan, Rishang, Feiyun, Dedong, Ruiyi and Elegance.

On June 23, 2017, the Jiangsu Administration for Industry and Commerce issued the results of the quality inspection of the goods in circulation. “All Friends,” “Pearl Pearl,” “Red Apple and other well-known brand products were unqualified. A trademark is “Private Pearl, production date/item No.” is 2016-08, the specification model is “CZ01627-B”. The exposed end face of the artificial board on the bottom of the seat is unsealed and unfinished, and the woodworking requirements are unqualified. A trademark is “All Friends, the specification model is “88602” dining chair seat and backrest have been painted, the lower part of the seat surface has the exposed end face of the artificial board unsealed, unpainted, woodworking requirements are not qualified. A trademark is “Red Apple, production date / article number is “2015-10-31, the specification model is “R632B-20,500× 400× 465 (mm) bedside table, the back of the drawer bottom is not sealed, not Finishing, woodworking requirements are not qualified.

In September 2017, Hunan Administration for Industry and Commerce issued the “List of Unqualified Commodities in the Circulation Sector for Quality Inspection in the Second Quarter of 2017”, and the three nominal trademarks were the same as the “Dulux Coatings List”. . Including the nominal AkzoNobel Taikoo Paint (Guangzhou) Co., Ltd. “Dulux Co., Ltd. interior wall paint (white) and bamboo charcoal ultra-matte 5 inch 1 wall paint, and the nominal Akzo Nobel Taikoo paint Youyijia white paint produced by Oil (Shanghai) Co., Ltd. All of the three groups of products were judged to be unqualified because the scrub resistance was not in compliance with the requirements.

Frequently Asked Questions about Children’s Furniture is awkward

In 2017, the AQSIQ released data showing that children’s furniture, air purifiers, and smart toilets were sampled by the General Administration of Quality Supervision, Inspection and Quarantine. The pass rate of cover and other products is less than 80%. In the spot checks of the provincial and municipal quality supervision departments and the industrial and commercial departments, these categories are also the focus of spot checks, repeated spot checks, and repeated unqualified products. Taking children’s furniture as an example, in the number of spot checks in 2017, unqualified products frequently appeared, and “seven-color life, “fresh FLEXA” and other brands appeared more than once, and unqualified “unworthy brands” were more. When an industry product frequently has quality problems from famous brands to ordinary brands, does the industry need to reflect? Check these “stained products, hope to be named in 2018″A little less.


In May 2017, the official website of Shanghai Municipal Administration of Industry and Commerce released the results of quality sampling of children’s furniture (children’s high chair) sold by the online platform, Shanghai Industrial and Commercial Bureau to Tmall Mall, 39 batches of children’s high chairs and children’s furniture sold by 5 online platforms, such as No. 1 shop and IKEA online store, were quality checked. After testing, 8 batches were unqualified, and the unqualified rate was 20.5%.

In June 2017, Jiangsu Provincial Bureau of Quality and Technical Supervision announced the results of quality supervision and spot check and risk monitoring of children’s furniture products in the second quarter of 2017. This time, a total of 149 batches of children’s furniture products were sampled, including 52 batches in production enterprises, 50 batches of e-commerce platform sampling, and 47 batches of products sold in the market. The results of sampling inspection showed that June 1st, Xibeibei and other brands. A total of 46 batches of furniture products were unqualified, and some of the products with problems were structural safety, warning signs, formaldehyde emission items and other indicators that did not meet the standard requirements.

In July 2017, the Jiangsu Provincial Administration for Industry and Commerce announced the quality inspection results of furniture commodities in the circulation area of ​​the province. The inspection involved 56 brands and 156 batches of goods, and qualified 84 batches, the pass rate was 53.8%. Among them, a nominal trademark is “seven colors, the specification model is “K5-N03020 520 420 550 (mm), the nominal production unit is “Children’s furniture (chair) of Shenzhen Colorful Life Furniture Group Co., Ltd.” The edge and tip items are unqualified, and the contactable dangerous corners below 1600mm (the back of the cabinet) are not rounded.

In August 2017, the Beijing Municipal Administration of Industry and Commerce announced the results of the quality inspection of the goods in circulation in 2016, and found that 40 pieces of furniture were unqualified. Most of the unqualified furniture is children’s bed furniture (bed and cot), and the famous children’s furniture such as Fulai FLEXA, Star Meishu, and Colorful Life are among them.

Recently, the Shenzhen Municipal Market Supervision Administration announced the results of the spot check on the quality supervision of children’s furniture products in 2017. The sample was sampled in batches of 20 batches, 17 batches of qualified products, and 3 batches of unqualified products. & nbsp;Babbit, & ldquo; my e home, & ldquo; IKEA and other goods were unqualified.

Household items need to be alert

In addition to furniture and building materials, the quality of some emerging home appliances and supplies has also received much attention. If the products that originally wanted to improve the quality of life, if the quality is not qualified, it is better not to buy. Don’t be curious when buying new home products. Pay attention to quality and value qualified products when you value their functions.


Recently, the General Administration of Quality Supervision, Inspection and Quarantine issued the “Notice of the State Administration of Quality Supervision, Inspection and Quarantine on the Special Inspection of the National Supervision of Water Purifier Product Quality in 2017”, this time a total of 107 109 batches of products produced by the company. After inspection, 71 batches of products produced by 69 companies were qualified, 38 batches of products produced by 38 enterprises were unqualified, and the detection rate of unqualified products was 34.9%. There are many well-known brands among the unqualified products. Among them, Rongshida, Philips, Rongsheng and other brand products were unqualified, involving total water purification, machine health and safety and other projects.

In December, the Consumer Council of Shenzhen released the “2017 Household Formaldehyde Detector/Box Comparison Test Report”. The test report shows that 7 household formaldehyde detectors/boxes with high sales on the market. The accuracy of the test results is poor, with a maximum error of 228%. In this comparative test, the Shenzhen Consumer Council purchased five formaldehyde detectors and two formaldehyde detection kits on the online shopping platform of Jingdong, Tmall, Suning, etc. as the test samples for testing. 7 household formaldehyde detector / box of formaldehyde test results comparison “standard value (refers to the value of laboratory professional instrument detection, referred to as “standard value”), the relative error range is 17%-228%; TVOC test results of the detector Comparing the standard values, the relative error range is 21%-182%. In the comparative test, the same environmental measurement results of the same formaldehyde detection box also appeared inconsistent.

■Consumer Expectations

New Standards Improve Product Requirements

Industry standards determine industry height. In 2018, a number of national standards related to the home industry will be implemented. There are mandatory standards and recommended standards. These standards relate to decorative materials and different furniture categories. Some of them are required to be produced from the production technology, and some are standardized from the materials, and their importance is self-evident. For example, “Redwood” (GB/T 18107-2017) is regarded as the standard of the mahogany industry, and the category of redwood species determines the direction of the development of the entire industry.

The new standards will also become a new basis for testing product quality. Their advent will urge manufacturers to learn new technologies, improve product quality and promote industry development.

Increased formaldehyde emission requirements

In June 2017, China’s General Administration of Quality Supervision, Inspection and Quarantine and the National Standardization Administration officially released the revised national standard “Interior Decoration Materials and Panels”. The formaldehyde release limit in its products (GB18580-2017), which was implemented on May 1 this year. In the new standard, the formaldehyde emission limit requirement is increased, the formaldehyde emission limit value is 0.124 mg/m3, the limit mark is E1, and the original standard E2 level is eliminated; and the unified formaldehyde detection test method is “1m3 climate box method”. Experts said that the revised new standard will raise product standard requirements and further change the industry landscape.

There are many types of wood-based panels and their products. Although most of the wood-based panels are not directly sold to consumers, they are used as raw materials for building materials and flow into individual households through manufacturers and decoration companies. The environmental performance of the upstream wood-based panel industry has a direct impactThe safety and health of the consumer’s home environment. This standard is the only mandatory national standard in the industry, which means that the formaldehyde emission of all related products in the industry must meet the requirements of this standard, and it is also the basis for testing whether the formaldehyde emission of the product is qualified. The requirement for formaldehyde release limit value will be improved, and the application of new environmentally friendly adhesives will be urged to improve and improve the production process and production technology, which will help improve environmental quality and protect consumers’ health.

Two standard specifications for the mahogany industry

July 1, 2018, “Code for the use of mahogany products” (GB/T 35475-2017), “Redwood” (GB/T 18107 -2017) will be implemented at the same time. The former stipulates the definition and classification of mahogany products, the requirements of tree species, heartwood, materials, moisture content and inspection methods for mahogany products; the latter stipulates the names of redwood species and the types and characteristics of wood, strictly defined “ The meaning and scope of mahogany.

The texts of the two standards have not yet been officially unveiled, but it is certain that the revised standards will have stricter requirements for mahogany and mahogany products and determine the future direction of the mahogany industry.

Three national standards for furniture will be implemented

China National Standardization Administration Committee official website news, GB/T 3325-2017 “General technical conditions for metal furniture”, GB/T 3324-2017 The “General Technical Conditions for Wood Furniture” and GB/T 34441-2017 “Evaluation of Combustion Performance of Soft Furniture Mattresses” will be implemented on April 1 and May 1 this year. The three standards revise the technical requirements and test methods of related products, meet the needs of current industry development, and urge relevant enterprises to improve production processes and improve product quality.

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